Privacy Policy

Introduction

DBS Construction Support ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you use our services, we may collect personally identifiable information, such as your name, email address, phone number, company name, and mailing address that you voluntarily provide to us when you request information about our services, register for our client portal, or contact us.

Financial Data

We may collect financial information related to projects, invoices, and payments. This information is used solely for providing our construction services and managing business transactions.

Usage Data

We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information, including invoices and project updates
• Communicate with you about projects, services, and inquiries
• Send you technical notices, updates, and administrative messages
• Respond to your comments, questions, and provide customer service
• Comply with legal obligations and protect our legal rights

Third-Party Services

We may share your information with third-party service providers that perform services for us, including:

• QuickBooks Online: For accounting, invoicing, and financial management. QuickBooks processes data according to Intuit's privacy policy.
• Email Service Providers: For sending transactional emails and communications.
• Cloud Hosting: For secure data storage and application hosting.

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to not disclose or use your information for any other purpose.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project and financial records may be retained for a minimum of seven years for tax and legal compliance purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to opt-out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: